Assessment Approach

The Communication of Success identifies where institutional systems stall and restores clear decision-making, funding, and accountability pathways.

Indicators of System Misalignment

  • Reimbursement or payment delays
  • Stalled approvals and looping decisions
  • Unclear ownership and informal workarounds
  • High staff turnover linked to system friction
  • Risk managed verbally rather than documented

Service Model

  • Trace where decisions, funds, and responsibility stall
  • Identify ownership gaps and escalation failures
  • Realign authority with accountability
  • Install clear decision and reporting signals
  • Confirm changes are working before disengaging

What Improves

  • Decisions begin to move
  • Reimbursements and payments clear
  • Staff stop working around systems
  • Leadership regains operational control